Active Incident
If you are experencing an NBN Fault, please check first the NBN Outage Page - https://www.nbnco.com.au/support/network-status

Intercapital/International Backhaul Networks




Operational

Core Network Services




Operational

Voice Network




Operational

Hosted PBX




Operational

Fibre Services




Operational

NBN




Operational

UFB (NZ)




Operational

IP Transit




Operational

Data Centres




Operational

nbn POI 5PRO OutageOperational

Incident Status

Operational

Components

NBN

Locations

SA


March 11, 2026 10:17AM AEDT
March 10, 2026 11:17PM UTC
INVESTIGATING

We are currently investigating an outage at 5PRO. Further details will be provided once initial investigations are carried out. The outage started at 9:40AM AEDT

March 11, 2026 10:26AM AEDT
March 10, 2026 11:26PM UTC
MONITORING

Data flow is now detected and services are restoring. We are currently monitoring.

Scheduled Maintenance

NBN POI 3FSR (Footscray), 7HOB (Hobart), 3STK (St Kilda), 2WAG (Wagga Wagga) Fibre Cable - Replacement of Brittle IOF FibrePlanned Maintenance

Schedule

March 17, 2026 12:00AM - 7:00AM AEDT
March 16, 2026 1:00PM - 8:00PM UTC

Components

NBN

Locations

TAS, NSW, VIC

Description

We have been advised by our backhaul carrier for 3FSR (Footscray), 7HOB (Hobart), 3STK (St Kilda), 2WAG (Wagga Wagga) that they will be conducting replacement of Brittle IOF Fibre which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 4CAB (Caboolture), 4KLG (Petrie), 4BNB (Aspley Depot) Permanent fibre joint repair works at NewmarketPlanned Maintenance

Schedule

March 17, 2026 11:00PM - March 18, 2026 7:00AM AEDT
March 17, 2026 12:00PM - March 17, 2026 8:00PM UTC

Components

NBN

Locations

WA

Description

We have been advised by our backhaul carrier for 4CAB (Caboolture), 4KLG (Petrie), 4BNB (Aspley Depot) that they will be conducting Permanent fibre joint repair works at Newmarket, which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 6PNJ (Pinjarra) IOF cable section to be relocated as part of 3rd Party development.Planned Maintenance

Schedule

March 18, 2026 11:00PM - March 19, 2026 6:00AM AEDT
March 18, 2026 12:00PM - March 18, 2026 7:00PM UTC

Components

NBN

Locations

WA

Description

We have been advised by our backhaul carrier for 6PNJ (Pinjarra) that they will be conducting IOF cable section to be relocated as part of 3rd Party development. All services in existing cable to be cutover to new lead-in cable. Which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3TNB (Thornbury) Permanent repair for Cables.Planned Maintenance

Schedule

March 19, 2026 11:00PM - March 20, 2026 7:00AM AEDT
March 19, 2026 12:00PM - March 19, 2026 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3TNB (Thornbury) that they will be conducting a permanent repair for Cables which may affect nbn services to this POI for up to 8 hours during the outage window.
NBN POI 2KNS (Kensington), 2EDG (Edgecliff) Fibre Upgrade/Repair worksPlanned Maintenance

Schedule

March 20, 2026 11:00PM - March 21, 2026 9:00AM AEDT
March 20, 2026 12:00PM - March 20, 2026 10:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier for 2KNS (Kensington), 2EDG (Edgecliff) that they will be conducting Fibre Upgrade/Repair works which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3STK (St Kilda), 3TMN (Tullamarine) Emergency maintenance activity scheduled to fix network faultPlanned Maintenance

Schedule

March 23, 2026 11:00PM - March 24, 2026 6:00AM AEDT
March 23, 2026 12:00PM - March 23, 2026 7:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3STK (St Kilda), 3TMN (Tullamarine) that they will be conducting Emergency maintenance activity scheduled to fix network fault, which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3SMR (South Morang) Fibre Cable - Damage/Joint UpgradePlanned Maintenance

Schedule

March 24, 2026 12:00AM - 7:00AM AEDT
March 23, 2026 1:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3SMR (South Morang) that they will be conducting a Fibre Cable - Damage/Joint Upgrade which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3WER (Werribee) Fibre Cable - Damage/Joint UpgradePlanned Maintenance

Schedule

March 24, 2026 12:00AM - 7:00AM AEDT
March 23, 2026 1:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3WER (Werribee) that they will be conducting a Fibre Cable - Damage/Joint Upgrade which may affect nbn services to this POI for up to 7 hours during the outage window.

External Services

AWS EC2

AWS S3

MS Office365