All Systems Operational
If you are experencing an NBN Fault, please check first the NBN Outage Page - https://www.nbnco.com.au/support/network-status

Intercapital/International Backhaul Networks




Operational

Core Network Services




Operational

Voice Network




Operational

Hosted PBX




Operational

Fibre Services




Operational

NBN




Operational

UFB (NZ)




Operational

IP Transit




Operational

Data Centres




Operational

Scheduled Maintenance

NBN POI 2GRN (Grafton) NNI Migrating worksPlanned Maintenance

Schedule

November 18, 2025 12:00AM - 1:00AM AEDT
November 17, 2025 1:00PM - 2:00PM UTC

Components

NBN

Locations

NSW

Description

We will be migrating our 2GRN (Grafton) Handoffs to new NNIs with nbn. This may disrupt nbn services off this POI for up to 1 hour during the outage window.
NBN POI 3NBA (North Balwyn) Backhaul Carrier MaintenancePlanned Maintenance

Schedule

November 19, 2025 12:00AM - 7:00AM AEDT
November 18, 2025 1:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our Backhaul Carrier to 3NBA (North Balwyn) that they will be conducting Maintenance works to introduce a new backbone fibre which may disrupt nbn services off this POI for up to 7 Hours during the outage window.
Adelaide-Darwin Maintenance (Hazard)Planned Maintenance

Schedule

November 25, 2025 3:00AM - 4:00AM AEDT
November 24, 2025 4:00PM - 5:00PM UTC

Components

Intercapital/International Backhaul Networks, Core Network Services, Voice Network, Fibre Services, NBN, IP Transit, Data Centres

Locations

DRW1, NT

Description

Our backhaul carrier between Adelaide and Darwin has advised that they will be undertaking a software upgrade on their equipment which will disrupt this link during the outage window for up to 1 hour. Traffic from Darwin/NT will route out through alternate routes.
NBN POI 4GDN (Goodna)/4BDB (Bundamba) Backhaul Carrier Maintenance WorksPlanned Maintenance

Schedule

December 3, 2025 1:00AM - 8:00AM AEDT
December 2, 2025 2:00PM - 9:00PM UTC

Components

NBN

Locations

QLD

Description

We have been advised by our Backhaul Carrier to 4GDN (Goodna)/4BDB (Bundamba) that they will be undertaking works to rebuild fibre enclosures which rusted and have water ingress. nbn Services off these POIs may be disupted for up to 6 Hours during the Maintenance Window. 03/12/2025 00:00 - 07:00 AEST Time (GMT+10).
NBN POI 3RWO (Ringwood), 3CAI (Caulfield), 3WHL (Wheelers Hill), 3HAW (Hawthorn), 3KAL (Frankston), 3MTE (Mt Eliza), 3CBN (Cranbourne) - Fibre WorksPlanned Maintenance

Schedule

December 8, 2025 12:00AM - 6:00AM AEDT
December 7, 2025 1:00PM - 7:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our Backhaul Carrier for 3RWO (Ringwood), 3CAI (Caulfield), 3WHL (Wheelers Hill), 3HAW (Hawthorn), 3KAL (Frankston), 3MTE (Mt Eliza), 3CBN (Cranbourne) that they will be undertaking repair work to upgrade damaged fibres and introduce new fibre cores into the existing network which may affect services off these POIs for up to 6 Hours during the outage window.

October 3, 2025 12:21AM AEST
October 2, 2025 2:21PM UTC
[Update] This has been rescheduled from 7/10 till 12/11. We have been advised by our Backhaul Carrier for 3RWO (Ringwood), 3CAI (Caulfield), 3WHL (Wheelers Hill), 3HAW (Hawthorn), 3KAL (Frankston), 3MTE (Mt Eliza), 3CBN (Cranbourne) that they will be undertaking repair work to upgrade damaged fibres and introduce new fibre cores into the existing network which may affect services off these POIs for up to 6 Hours during the outage window.

November 11, 2025 9:24AM AEDT
November 10, 2025 10:24PM UTC
[Update] These works have been rescheduled by our Backhaul Carrier due to their Embargo from; Planned Start: November 12, 2025 12:00AM Expected End: November 12, 2025 6:00AM to; Planned Start: December 8, 2025 12:00AM Expected End: December 8, 2025 6:00AM All times AEDT (GMT+11).
NBN POI 4EMP (EIGHT MILE PLAINS) Cable RelocationPlanned Maintenance

Schedule

December 10, 2025 12:00AM - 7:00AM AEDT
December 9, 2025 1:00PM - 8:00PM UTC

Components

NBN

Locations

QLD

Description

We have been advised by our Backhaul carrier to 4EMP that they will be undertaking a planned relocation of ariel fibre to an underground pit which may disrupt nbn Services off this POI for up to 5 hours during the outage window.

November 11, 2025 9:26AM AEDT
November 10, 2025 10:26PM UTC
[Update] These works have been rescheduled by our backhaul carrier from; Planned Start: November 17, 2025 12:00AM Expected End: November 17, 2025 7:00AM to; Planned Start: December 10, 2025 12:00AM Expected End: December 10, 2025 7:00AM All Times in AEST (GMT+10).

External Services

AWS EC2

AWS S3

MS Office365