All Systems Operational
If you are experencing an NBN Fault, please check first the NBN Outage Page - https://www.nbnco.com.au/support/network-status

Intercapital/International Backhaul Networks




Operational

Core Network Services




Operational

Voice Network




Operational

Hosted PBX




Operational

Fibre Services




Operational

NBN




Operational

UFB (NZ)




Operational

IP Transit




Operational

Data Centres




Operational

Scheduled Maintenance

NBN POI 4NER (Nerang) - Emergency OutagePlanned Maintenance

Schedule

July 21, 2025 11:00PM - July 22, 2025 1:00AM AEST
July 21, 2025 1:00PM - July 21, 2025 3:00PM UTC

Components

NBN

Locations

QLD

Description

We have been advised by our backhaul carrier that there will be an Emergency Outage lasting up to 10 Minutes between 11PM 21/07/2025 and 1AM AEST 22/07/2025 on the Nerang (4NER) nbn POI due to an urgent configuration change. This may effect nbn Services off this POI during this time.
Edge IX Sydney Port ChangePlanned Maintenance

Schedule

July 24, 2025 12:00AM - 1:00AM AEST
July 23, 2025 2:00PM - 3:00PM UTC

Components

Core Network Services

Locations

NSW

Description

Due to a relocation by Edge IX, there will be a temporary loss of connectivity to the IX in Sydney between Midnight and 1AM AEST on the 24/07/2025. This will affect traffic over the IX and customers with VLLs via Edge IX Sydney.
NBN POI 2KNS (KENSINGTON) - Backhaul Carrier UpgradePlanned Maintenance

Schedule

July 24, 2025 12:00AM - 6:00AM AEST
July 23, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by out backhaul carrier to 2KNS (KENSINGTON) that they will will be conducting a router upgrade which may affect nbn services off these POIs for up to 6 Hours during the outage window.
NBN POI 3KAL (Frankston) Backhaul Carrier Router UpdatePlanned Maintenance

Schedule

July 25, 2025 12:00AM - 6:00AM AEST
July 24, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by out backhaul carrier to 3KAL (Frankson) that they will will be conducting a router upgrade which may affect nbn services off these POIs for up to 6 Hours during the outage window.
NBN POI 3FSR (Footscray), 3WER (Werribee), 7LAU (Launceston), 3STK (St Kilda) Backhaul Carrier Router UpdatePlanned Maintenance

Schedule

July 25, 2025 12:00AM - 6:00AM AEST
July 24, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

TAS, VIC

Description

We have been advised by out backhaul carrier to 3FSR (Footscray), 3WER (Werribee), 7LAU (Launceston), 3STK (St Kilda) that they will will be conducting a router upgrade which may affect nbn services off these POIs for up to 6 Hours during the outage window.
NBN POI 3CTA (Cheltenham) Fibre Change - Damage/Joint UpgradePlanned Maintenance

Schedule

July 28, 2025 12:00AM - 6:00AM AEST
July 27, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier that they will be undertaking a Fibre Change to upgrade a damaged Joint. nbn Services off this POI may be affected by this outage for up to 6 hours during the outage window.
NBN POI 3BRA (Ballarat) - Backhaul Carrier UpgradePlanned Maintenance

Schedule

July 29, 2025 12:00AM - 7:00AM AEST
July 28, 2025 2:00PM - 9:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier to 3BRA (Ballarat) that they will be conducting a router software upgrade which may affect services to this POI for up to 6 Hours during the outage window.
NBN POI 5STI (Stirling) - Backhaul Carrier upgradePlanned Maintenance

Schedule

July 30, 2025 12:00AM - 6:00AM AEST
July 29, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

SA

Description

We have been advised by our backhaul carrier to 5STI that they will be conducting a router upgrade which may affect nbn services off this POI for up to 6 Hours during the outage window.
NBN POI 3TMN (Tullamarine), 3MEB (Port Melbourne), 3RES (Reservior), 3CAU (Caufield), 3STK (St Kilda), 3KAL (Frankston) Fibre Cable - Damage/Joint UpgradePlanned Maintenance

Schedule

July 30, 2025 11:00PM - July 31, 2025 7:00AM AEST
July 30, 2025 1:00PM - July 30, 2025 9:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier to nbn POI 3TMN (Tullamarine), 3MEB (Port Melbourne), 3RES (Reservior), 3CAU (Caufield), 3STK (St Kilda), 3KAL (Frankston) that they will be conduting Fibre Cable - Damage/Joint Upgrade which may affect nbn services to these POIs for up to 7 Hours during the outage window.

June 23, 2025 4:10PM AEST
June 23, 2025 6:10AM UTC
[Update] Backhaul Carrier has changed this Maintenance till the 30th of July due to a Change Freeze.

External Services

AWS EC2

AWS S3

MS Office365