All Systems Operational
If you are experencing an NBN Fault, please check first the NBN Outage Page - https://www.nbnco.com.au/support/network-status

Intercapital/International Backhaul Networks




Operational

Core Network Services




Operational

Voice Network




Operational

Hosted PBX




Operational

Fibre Services




Operational

NBN




Operational

UFB (NZ)




Operational

IP Transit




Operational

Data Centres




Operational

M2M Services




Operational

Scheduled Maintenance

NBN POI 2GRN (Grafton) Fibre cable relocation at Grafton due to project worksPlanned Maintenance

Schedule

January 24, 2025 1:00AM - 7:00AM AEDT
January 23, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our Backhaul carrier to 2GRN that there may be disruption in services for up to 6 Hours during the outage window due to Fibre cable relocation at Grafton due to project works on the Pacific Highway.
NBN POI 6PNJ (Pinjarra) NNI ReconfigurationPlanned Maintenance

Schedule

January 29, 2025 3:00AM - 4:00AM AEDT
January 28, 2025 4:00PM - 5:00PM UTC

Components

NBN

Locations

WA

Description

Due to an NBN NNI Change, services off the 6PNJ nbn POI in Pinjara WA may be disrupted for up to 2 hours while the NNI is upgraded during the outage window of Midnight 29/01/2025 and 1AM 29/01/2025 AWST. This is a reschedule from the previously scheduled maintenance.
Vector Ethernet Services Auckland, NZ Planned MaintenancePlanned Maintenance

Schedule

January 30, 2025 8:00PM - January 31, 2025 4:00AM AEDT
January 30, 2025 9:00AM - January 30, 2025 5:00PM UTC

Components

Fibre Services

Locations

NZ

Description

We have been advised by Vector that Ethernet Services provided over their network may be affected by Planned Maintenance works during the outage window of 22:00 NZDT 30/01 and 06:00 NZDT 06:00 for up to 1 hour. This affects services in Auckland that have service IDs starting with VCC.
SYD1 CORE Switch UpgradesPlanned Maintenance

Schedule

February 2, 2025 1:00AM - 3:00AM AEDT
February 1, 2025 2:00PM - 4:00PM UTC

Components

Intercapital/International Backhaul Networks, Core Network Services, Voice Network, Hosted PBX, Fibre Services, NBN, IP Transit, Data Centres, M2M Services

Locations

SYD1, NSW

Description

To continue with network expansions we will be undertaking upgrades of our CORE switches at SYD1 (Next DC S1) will affect all services at SYD1.
NBN POI 2SYB (Eastern Creeek) - Fibre cable repair worksPlanned Maintenance

Schedule

February 3, 2025 12:00AM - 7:00AM AEDT
February 2, 2025 1:00PM - 8:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by out backhaul carrier to 2SYB (Eastern Creek Depot) that they will be conducting Fibre cable repair works which may affect services off this POI for up to 7 Hours during the outage window
NBN POI 2CRR (Carramar) - Fibre cable repair works at CarramarPlanned Maintenance

Schedule

February 3, 2025 12:00AM - 7:00AM AEDT
February 2, 2025 1:00PM - 8:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier to 2CRR (Carramar) that they will be conducting Fibre cable repair works at Carramar that may affect nbn services off this POI for up to 7 hours during the outage window. ** Corrected Date**

December 19, 2024 11:25AM AEDT
December 19, 2024 12:25AM UTC
[Update] Upstream has modified the work to 3/2/2025.
NBN POI 2LIV (Liverpool) Fibre cable repair worksPlanned Maintenance

Schedule

February 5, 2025 12:00AM - 6:00AM AEDT
February 4, 2025 1:00PM - 7:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier to 2LIV (Liverpool) that they will be undertaking Fibre cable repair work to fix a fibre splice in a hazardous condition. Services may be disrupted off this POI for up to 6 Hours during the outage window.
NBN POI 6PEA-6MLO Link Disruption due to Fibre WorksPlanned Maintenance

Schedule

February 5, 2025 2:00AM - 7:00AM AEDT
February 4, 2025 3:00PM - 8:00PM UTC

Components

NBN

Locations

WA

Description

We have been advised by our carrier between nbn POIS 6PEA and 6MLO that they will be conducting relocation/repair works on the fibre for up to 30 minutes during the outage window. Traffic from these POIs will not be disrupted and will flow through other routes during the outage window. Outage Window between Midnight and 3AM AWST.
NBN POI 2MIR (Miranda) - Fibre Cable RelocationPlanned Maintenance

Schedule

February 8, 2025 12:00AM - 7:00AM AEDT
February 7, 2025 1:00PM - 8:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our Backhaul carrier to 2MIR (Miranda) that they are undertaking Fibre relocation works which may affect nbn services off this POI for up to 7 hours during the outage window.
NBN POI 3KAL (Frankston), 3CBN (Cranbourne), 3MTE (Mt Eliza), 3CAU (Caufield) Fibre cable repair worksPlanned Maintenance

Schedule

February 11, 2025 12:00AM - 7:00AM AEDT
February 10, 2025 1:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our Backhaul carrier for 3KAL (Frankston), 3CBN (Cranbourne), 3MTE (Mt Eliza), 3CAU (Caufield) that they will be undertaking works to repair/ upgrade damaged fibre at Primula. This may affect nbn services off these POIs for up to 7 hours during the outage window.
SYD2 CORE Switch UpgradePlanned Maintenance

Schedule

February 16, 2025 1:00AM - 3:00AM AEDT
February 15, 2025 2:00PM - 4:00PM UTC

Components

Intercapital/International Backhaul Networks, Core Network Services, Voice Network, Fibre Services, NBN, IP Transit, Data Centres, M2M Services

Locations

SYD2, NSW

Description

To continue with network expansions we will be undertaking upgrades of our CORE switches at SYD2 (Equinix SY1) will affect all services at SYD2.

External Services

AWS EC2

AWS S3

MS Office365