nbn Has updated us on the Scheduled Maintenance end dates as per below for End Users on nbn Fixed Wireless;
nbn Operate & Maintain Network - Planned Change Notification - UPDATED
Estimated Change Window:
The estimated change window has been updated to 1 April 2019 - 31 October 2019
Some areas will have extended outage times from the standard change window to 9 pm - 7 am. This is to allow more work to be completed and rollback activities during this extended change window to meet the scope increment. Due to the increased scope of work, the interruption time may now range from 1 – 6 hours.
Estimated Time of Interruption:
1-6 hours, multiple dates
Description of Network Planned Maintenance:
Implementation of LWR in Fixed Wireless network – Planned Maintenance
nbn is undertaking a project of work to upgrade POIs which feed the Fixed Wireless network. This project of work will encompass a total of 18 Customer Impacting CRQs (undertaken two at a time, simultaneously, across 11 separate days, each with a 1-6 hour outage). This series of changes are aimed at enhancing the capacity on the Fixed Wireless Network.
This project will replace Converged Packet Gateways (CPGs) with Evolved Packet Gateways (EPGs). EPGs will allow new Large Wireless Routers (LWRs), expanding the capability of our Ethernet Aggregation Switches (EAS) to make full use of a new backhaul expansion and enhancing our capacity on the Radio Access Network.
These changes were planned to take place between 1st of April 2019 and 14th of June 2019 but the program of work has been delayed due to the increased scope of work that has been identified. Included in the scope was another program to increase the capacity on the Dense Wavelength Division Multiplexing (DWDM).
Given the large area a Wireless POI covers, it can be difficult to list each suburb impacted by the changes; however AVC lists will still be uploaded as per regular process to the nbn Service Portal, allowing your staff to confirm whether an end-user is being impacted by a planned event.
Further to this, there are some areas that will have extended outage times from the standard change window to 9 pm - 7 am. This is to allow more work to be completed and rollback activities during this extended change window to meet the scope increment. Due to the increased scope of work, the interruption time may now range from 1 – 6 hours.
The following POIs will be impacted by these changes:
nbn is unable to provide firm dates as card reconfiguration is required prior to the CRQ taking place which could take up to three weeks.
End User Impact:
End-users will be unable to access the Fixed Wireless network for three hours during the period their POI is being connected.
Point of Contact for Customers:
If you have any further queries about these changes, please contact your Account Managers.
WA, QLD, NSW, VIC
April 1, 2019 12:00AM - October 31, 2019 5:00PM AEDT March 31, 2019 1:00PM - October 31, 2019 6:00AM UTC