All Systems Operational
If you are experencing an NBN Fault, please check first the NBN Outage Page - https://www.nbnco.com.au/support/network-status If you are experencing an issue with a Telstra Wholesale Fixed or Mobile Service - https://www.telstra.com.au/outages

Intercapital/International Backhaul Networks




Operational

Core Network Services




Operational

Voice Network




Operational

Hosted PBX




Operational

Fibre Services




Operational

NBN




Operational

UFB (NZ)




Operational

IP Transit




Operational

Data Centres




Operational

API Services




Operational

Mobile Service




Operational

Scheduled Maintenance

NBN POI 3SMR (South Morang) Fibre Cable - Damage/Joint UpgradePlanned Maintenance

Schedule

June 15, 2026 12:00AM - 7:00AM AEST
June 14, 2026 2:00PM - 9:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3SMR (South Morang) that they will be conducting a Fibre Cable - Damage/Joint Upgrade which may affect nbn services to this POI for up to 7 hours during the outage window.

May 19, 2026 12:13PM AEST
May 19, 2026 2:13AM UTC
UPDATE

This work has been rescheduled for the 15/06/2026 by our backhaul carrier.
NBN POI 4EMP (Eight Mile) 3rd Party Relocate cut over of cablePlanned Maintenance

Schedule

June 18, 2026 11:00PM - June 19, 2026 7:00AM AEST
June 18, 2026 1:00PM - June 18, 2026 9:00PM UTC

Components

NBN

Locations

QLD

Description

We have been advised by our backhaul carrier for 4EMP (Eight Mile) that they will be conducting a 3rd Party Relocate cut over of cable which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3LIL (Lilydale) Fibre cable upgrade worksPlanned Maintenance

Schedule

June 24, 2026 12:00AM - 7:00AM AEST
June 23, 2026 2:00PM - 9:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3LIL (Lilydale) that they will be conducting Fibre cable upgrade works which may affect nbn services to this POI for up to 7 hours during the outage window.
Telstra Ethernet Access Services (WA) - migrationPlanned Maintenance

Schedule

June 24, 2026 2:00AM - 8:00AM AEST
June 23, 2026 4:00PM - 10:00PM UTC

Components

Fibre Services

Locations

WA

Description

Telstra Ethernet Access Services (EA) based in WA (with Service IDs N9xxxxxxQ) will experience an outage of up to 30 minutes, during the outage window while Telstra performs migration work.
NBN POI 4KLG (Petrie), 4CAB (Caboolture) Temp REEF cut over at Glasshouse Mountains Planned Maintenance

Schedule

June 25, 2026 12:00AM - 6:00AM AEST
June 24, 2026 2:00PM - 8:00PM UTC

Components

NBN

Locations

QLD

Description

We have been advised by our backhaul carrier for 4KLG (Petrie), 4CAB (Caboolture) that they will be conducting a Temp REEF cut over at Glasshouse Mountains which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 2PTH (Penrith), 2LID (Lidcombe) Cable and Splice Enclosures ReplacementPlanned Maintenance

Schedule

June 26, 2026 12:00AM - 7:00AM AEST
June 25, 2026 2:00PM - 9:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier for 2PTH (Penrith), 2LID (Lidcombe) that they will be conducting Cable and Splice Enclosures Replacement which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 2STL (St Leonards) fibre paths DWDMPlanned Maintenance

Schedule

June 30, 2026 11:00PM - July 1, 2026 6:00AM AEST
June 30, 2026 1:00PM - June 30, 2026 8:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier for 2STL (St Leonards) that they will be rearranging the backhaul fibre paths of a Nokia DWDM system which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3TAG (Traralgon) NNI CutoverPlanned Maintenance

Schedule

July 1, 2026 12:00AM - 3:00AM AEST
June 30, 2026 2:00PM - 5:00PM UTC

Components

NBN

Locations

VIC

Description

nbn Services off the 3TAG (Traralgon) POI may experience an outage of up to 1 Hour during the outage window while nbn cutover our existing nbn NNI at this POI to new Redundant equipment which has been installed at the exchange. Please Note that sessions may need to be restarted following this change as services will be established locally for Layer 3 TC-4 Services.
NBN POI 3TMN (Tullamarine), 2MIR (Miranda), 3STK (St Kilda), 3FSR (Footscray), 3MTE (Mount Eliza) Replacement of WR8 card due to drop issuePlanned Maintenance

Schedule

July 1, 2026 11:00PM - July 2, 2026 6:00AM AEST
July 1, 2026 1:00PM - July 1, 2026 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3TMN (Tullamarine), 2MIR (Miranda), 3STK (St Kilda), 3FSR (Footscray), 3MTE (Mount Eliza) that they will be conducting a change to replace a WR8 card due to drop issue which may affect nbn services to this POI for up to 8 hours during the outage window.
NBN POI 2ROC (Rockdale), 2SYA (Asquith Depot), 2MIR (Miranda) 3rd Party Cable RelocatePlanned Maintenance

Schedule

July 1, 2026 11:00PM - July 2, 2026 7:00AM AEST
July 1, 2026 1:00PM - July 1, 2026 9:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier for 2ROC (Rockdale), 2SYA (Asquith Depot), 2MIR (Miranda) that they will be conducting a 3rd Party Cable Relocation which may affect nbn services to this POI for up to 7 hours during the outage window.
Subsea Path SIN - PER - Fibre Cable WorksPlanned Maintenance

Schedule

July 2, 2026 8:00PM - 11:00PM AEST
July 2, 2026 10:00AM - 1:00PM UTC

Components

Intercapital/International Backhaul Networks

Locations

Singapore, WA

Description

We have been advised by our backhaul carrier for our Subsea Path SIN - PER that they will be conducting Fibre Cable Works, which may affect services to this POI for up to 3 hours during the outage window. Traffic will automatically failover to alternative routes to maintain connectivity.
NBN POI 3FSR (Footscray), 3STK (ST Kilda) Backhaul Carrier Fibre Change - 3rd Party CABLE RelocationPlanned Maintenance

Schedule

July 7, 2026 12:00AM - 7:00AM AEST
July 6, 2026 2:00PM - 9:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for nbn POIS 3FSR (Footscray), 3STK (ST Kilda) that they will be conducting Fibre Change - 3rd Party CABLE Relocation which may affect services off these nbn POIS during the outage window for up to 7 Hours.
NBN POI 3STK (St Kilda), 3TMN (Tullamarine) - Fibre Change - 3rd Party Cable Relocation worksPlanned Maintenance

Schedule

July 7, 2026 12:00AM - 7:00AM AEST
July 6, 2026 2:00PM - 9:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our Backhaul Carrier for nbn POIs 3STK (St Kilda), 3TMN (Tullamarine) they will be conducting a Fibre Change - 3rd Party Cable Relocation works which may disrupt services for up to 7 hours during the outage window while works take place.
Indigo West (Perth-Singapore) Shunt Fault RepairsPlanned Maintenance

Schedule

July 25, 2026 10:00AM - August 6, 2026 3:00AM AEST
July 25, 2026 12:00AM - August 5, 2026 5:00PM UTC

Components

Intercapital/International Backhaul Networks

Locations

Singapore, WA

Description

We have been advised by our backhaul carrier between Singapore and Perth (Indigo West) that they will be conducting shunt repair work between 25/07/26 8AM AWST up until 06/08/26 1AM AWST (GMT+8) causing the cable to become unavailable. If you have a Protected Service using this link with Virtutel or an Internet/VPN service that uses this path, traffic will be sent through different paths between Australia and Singapore.

External Services

AWS EC2

AWS S3

MS Office365