All Systems Operational
If you are experencing an NBN Fault, please check first the NBN Outage Page - https://www.nbnco.com.au/support/network-status

Intercapital/International Backhaul Networks




Operational

Core Network Services




Operational

Voice Network




Operational

Hosted PBX




Operational

Fibre Services




Operational

NBN




Operational

UFB (NZ)




Operational

IP Transit




Operational

Data Centres




Operational

Scheduled Maintenance

NBN POI 2EDG (Edgecliff) Backhaul Carrier Splice UpgradesPlanned Maintenance

Schedule

August 31, 2025 11:00PM - September 1, 2025 7:00AM AEST
August 31, 2025 1:00PM - August 31, 2025 9:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our Backhaul Carrier to nbn POI 2EDG that they will be conducting Splice upgrades & circuit re-arrangement at Kensington which may affect services to this POI for up to 8 Hours during the outage window.
NBN POI 3MEB (Port Melbourne) NNI MigrationPlanned Maintenance

Schedule

September 2, 2025 12:00AM - 1:00AM AEST
September 1, 2025 2:00PM - 3:00PM UTC

Components

NBN

Locations

VIC

Description

Virtutel will be migrating NNIs with NBN during this outage window. nbn Services off this POI may be disrupted for up to 30 minutes during the outage window. This will only affect nbn Services designated as nbn Services in the Service Description and those nbn services that are connected to this POI.
NBN POI 3WER (Werribee) Network Fault Fixing ActivityPlanned Maintenance

Schedule

September 2, 2025 12:00AM - 6:00AM AEST
September 1, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our Backhaul Carrier to 3WER that they will be conducting a network fault fixing activity that may affect nbn services to this POI for up to 6 Hours during the outage window.
NBN POI 5ADB (Greenfields Depot) - Backhaul Carrier Software UpgradePlanned Maintenance

Schedule

September 2, 2025 12:00AM - 6:00AM AEST
September 1, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

SA

Description

We have been advised by our backhaul carrier to 5ADB (Greenfields Depot) that they will be conducting a Software upgrade on their equipment which will affect nbn Services that are connected to this POI during the outage Window of up to 6 Hours.
NBN POI 4MRA (MERRIMAC/Mermaid Waters) NNI MigrationPlanned Maintenance

Schedule

September 4, 2025 12:00AM - 1:00AM AEST
September 3, 2025 2:00PM - 3:00PM UTC

Components

NBN

Locations

QLD

Description

Virtutel will be migrating NNIs with NBN at 4MRA (Merrimac) during this outage window. nbn Services off this POI may be disrupted for up to 30 minutes during the outage window. This will only affect nbn Services designated as nbn Services in the Service Description and those nbn services that are connected to this POI.
NBN POI 4NER (Nerang) NNI MigrationPlanned Maintenance

Schedule

September 4, 2025 2:00AM - 3:00AM AEST
September 3, 2025 4:00PM - 5:00PM UTC

Components

NBN

Locations

QLD

Description

Virtutel will be migrating NNIs with NBN at 4NER (Nerang) during this outage window. nbn Services off this POI may be disrupted for up to 30 minutes during the outage window. This will only affect nbn Services designated as nbn Services in the Service Description and those nbn services that are connected to this POI.
NBN POI 3TMN (Tullamarine), 3MEB (Port Melbourne), 3RES (Reservior), 3STK (St Kilda) Fibre Cable RelocationPlanned Maintenance

Schedule

September 6, 2025 12:00AM - 7:00AM AEST
September 5, 2025 2:00PM - 9:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3TMN (Tullamarine), 3MEB (Port Melbourne), 3RES (Reservior), 3STK (St Kilda) that they will be conducting Fibre Relocation which may affect nbn Services off these POIs for up to 7 Hours during the outage window.

August 22, 2025 10:35AM AEST
August 22, 2025 12:35AM UTC
[Update] This has been rescheduled from 23rd of August to the 6th of September.
NBN POI 2WLG (WOLLONGONG) Backhaul Carrier Maintenance WorkPlanned Maintenance

Schedule

September 8, 2025 12:00AM - 6:00AM AEST
September 7, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

NSW

Description

Our Backhaul carrier for 2WLG (Woolongong) has advised that they will be upgrading software on their routers which will affect nbn Services off the 2WLG POI during this time for up to 6 hours during the outage window.
NBN POI 7LAU (Launceston), 3FSR (Footscray), 3STK (St Kilda) - Backhaul Carrier Software UpgradePlanned Maintenance

Schedule

September 8, 2025 12:00AM - 6:00AM AEST
September 7, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

TAS, VIC

Description

We have been advised by our backhaul carrier that they will be undertaking a software upgrade on their routers which may affect nbn services on the 7LAU (Launceston), 3FSR (Footscray), 3STK (St Kilda) nbn POIs for up to 6 hours during the outage window.

External Services

AWS EC2

AWS S3

MS Office365