Planned Maintenance In Progress
If you are experencing an NBN Fault, please check first the NBN Outage Page - https://www.nbnco.com.au/support/network-status

Intercapital/International Backhaul Networks




Operational

Core Network Services




Operational

Voice Network




Operational

Hosted PBX




Operational

Fibre Services




Operational

NBN




Planned Maintenance

UFB (NZ)




Operational

IP Transit




Operational

Data Centres




Operational

NBN POI 5EDW (Edwardstown) 5ADA (LONSDALE DEPOT) Backhaul Carrier Cable RelocationPlanned Maintenance

Description

We have been advised by our Backhaul Carrier to NBN POI 5EDW (Edwardstown) 5ADA (LONSDALE DEPOT) that they will be moving Fibre cable from Above ground to below ground during the outage window which may affect services off these nbn POIs for up to 8 Hours during the outage window.

Components

NBN

Locations

SA

Schedule

September 18, 2025 11:00PM - September 19, 2025 7:00AM AEST
September 18, 2025 1:00PM - September 18, 2025 9:00PM UTC


September 18, 2025 11:00PM AEST
September 18, 2025 1:00PM UTC
[Update] Scheduled maintenance is starting.

Scheduled Maintenance

NBN POI 4APL (Aspley), 4CAB (Caboolture) - Backhaul Carrier ResplicingPlanned Maintenance

Schedule

September 23, 2025 11:00PM - September 24, 2025 7:00AM AEST
September 23, 2025 1:00PM - September 23, 2025 9:00PM UTC

Components

NBN

Locations

QLD

Description

We have been advised by our Backhaul Carrier to 4APL (Aspley) and 4CAB (Caboolture) that they will be undertaking Permanent fibre cable repair works at Newmarket splice which will affect services off these nbn POIs for up to 8 Hours during the outage window.
NBN POI 2CFS (Coffs Harbour) - Backhaul Carrier Equipment ReplacementPlanned Maintenance

Schedule

September 24, 2025 12:00AM - 6:00AM AEST
September 23, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our Backhaul Carrier to 2CFS (Coffs Harbour) that they will be replacing faulty Cisco equipment that this link runs over and may affect services on this nbn POI for up to 5 Hours during the outage window.
NBN POI 4IPS (Ipswitch), 4MRA (Merrimac), 4NER (Nerang) - Backhaul Fibre cable upgrade worksPlanned Maintenance

Schedule

September 24, 2025 11:00PM - September 25, 2025 6:00AM AEST
September 24, 2025 1:00PM - September 24, 2025 8:00PM UTC

Components

NBN

Locations

QLD

Description

We have been advised by out backhaul carrier to nbn POIs 4IPS (Ipswitch), 4MRA (Merrimac), 4NER (Nerang) that they will be conducting retermination of fibre cables within a new cabinet whic may last up to 7 hours during the outage window, affecting nbn Services off these POIs.
NBN POI 2STL (St Leonards) - Network RearrangementPlanned Maintenance

Schedule

September 30, 2025 12:00AM - 6:00AM AEST
September 29, 2025 2:00PM - 8:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our Backhaul Carrier to 2STL that they will be performing a network re-arrangement which will disrupt services for up to 6 hours during the outage window.

September 11, 2025 12:47PM AEST
September 11, 2025 2:47AM UTC
[Update] This scheduled maintenance has been postponed from the 23/09 to the 30/09.
NBN POI 2DBB (Dubbo) - Backhaul Carrier Software UpdatePlanned Maintenance

Schedule

October 9, 2025 12:00AM - 6:00AM AEDT
October 8, 2025 1:00PM - 7:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our Backhaul Carrier to NBN POI 2DBB that they will be undertaking a Software Upgrade on their routing equipment that may disrupt nbn Services off this POI for up to 6 Hours during the outage window.

External Services

AWS EC2

AWS S3

MS Office365