Active Incident
If you are experencing an NBN Fault, please check first the NBN Outage Page - https://www.nbnco.com.au/support/network-status

Intercapital/International Backhaul Networks




Operational

Core Network Services




Operational

Voice Network




Operational

Hosted PBX




Operational

Fibre Services




Operational

NBN




Operational

UFB (NZ)




Operational

IP Transit




Operational

Data Centres




Operational

4BNA DownOperational

Incident Status

Operational

Components

NBN

Locations

QLD


March 12, 2026 6:54PM AEDT
March 12, 2026 7:54AM UTC
MONITORING

We are currently investigating a brief loss of connectivity to an NNI at 4BNA We are investigating an will advise RFO when found out. Services have returned to normal.

Scheduled Maintenance

NBN POI 2MAI (Maitland) Configuration change on DWDM connected hub portPlanned Maintenance

Schedule

March 19, 2026 9:00AM - 12:00PM AEDT
March 18, 2026 10:00PM - 1:00AM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier for 2MAI (Maitland) that they will be conducting a configuration change on DWDM connected hub port which may affect nbn services to this POI for up to 3 hours during the outage window.
NBN POI 3TNB (Thornbury) Permanent repair for Cables.Planned Maintenance

Schedule

March 19, 2026 11:00PM - March 20, 2026 7:00AM AEDT
March 19, 2026 12:00PM - March 19, 2026 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3TNB (Thornbury) that they will be conducting a permanent repair for Cables which may affect nbn services to this POI for up to 8 hours during the outage window.
NBN POI 2KNS (Kensington), 2EDG (Edgecliff) Fibre Upgrade/Repair worksPlanned Maintenance

Schedule

March 20, 2026 11:00PM - March 21, 2026 9:00AM AEDT
March 20, 2026 12:00PM - March 20, 2026 10:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier for 2KNS (Kensington), 2EDG (Edgecliff) that they will be conducting Fibre Upgrade/Repair works which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 2KNS (Kensington), 2EDG (Edgecliff) fibre audit works.Planned Maintenance

Schedule

March 20, 2026 11:00PM - March 21, 2026 9:00AM AEDT
March 20, 2026 12:00PM - March 20, 2026 10:00PM UTC

Components

NBN

Locations

NSW

Description

We have been advised by our backhaul carrier for 2KNS (Kensington), 2EDG (Edgecliff) that they will be conducting a fibre audit which may affect nbn services to this POI for up to 10 hours during the outage window. No fibre cutover is involved and no service outage is expected. In a worst-case scenario, services may experience a brief interruption or flap during the works.
NBN POI 3STK (St Kilda), 3TMN (Tullamarine) Emergency maintenance activity scheduled to fix network faultPlanned Maintenance

Schedule

March 23, 2026 11:00PM - March 24, 2026 6:00AM AEDT
March 23, 2026 12:00PM - March 23, 2026 7:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3STK (St Kilda), 3TMN (Tullamarine) that they will be conducting Emergency maintenance activity scheduled to fix network fault, which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3WER (Werribee) Fibre Cable - Damage/Joint UpgradePlanned Maintenance

Schedule

March 24, 2026 12:00AM - 7:00AM AEDT
March 23, 2026 1:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3WER (Werribee) that they will be conducting a Fibre Cable - Damage/Joint Upgrade which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3TMN (Tullamarine) Cable upgrade worksPlanned Maintenance

Schedule

April 1, 2026 12:00AM - 7:00AM AEDT
March 31, 2026 1:00PM - 8:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3TMN (Tullamarine) that they will be conducting cable upgrade works may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3CAU (Caulfield) Network device replacementPlanned Maintenance

Schedule

April 2, 2026 11:00PM - April 3, 2026 6:00AM AEDT
April 2, 2026 12:00PM - April 2, 2026 7:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3CAU (Caulfield) that they have identified a Dual In-line Memory Module issue in the network and will be replacing device. which may affect nbn services to this POI for up to 7 hours during the outage window.
NBN POI 3SMR (South Morang) Fibre Cable - Damage/Joint UpgradePlanned Maintenance

Schedule

April 28, 2026 12:00AM - 7:00AM AEST
April 27, 2026 2:00PM - 9:00PM UTC

Components

NBN

Locations

VIC

Description

We have been advised by our backhaul carrier for 3SMR (South Morang) that they will be conducting a Fibre Cable - Damage/Joint Upgrade which may affect nbn services to this POI for up to 7 hours during the outage window.

External Services

AWS EC2

AWS S3

MS Office365